{"id":19045,"date":"2022-06-03T11:19:20","date_gmt":"2022-06-03T09:19:20","guid":{"rendered":"https:\/\/getconnected.it\/atlassian-solutions\/itsm\/"},"modified":"2024-11-29T16:44:20","modified_gmt":"2024-11-29T15:44:20","slug":"itsm","status":"publish","type":"page","link":"https:\/\/getconnected.it\/en\/itsm\/","title":{"rendered":"ITSM"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"19045\" class=\"elementor elementor-19045 elementor-14391\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f43fa49 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"f43fa49\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-177bc22\" data-id=\"177bc22\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c60550 elementor-widget elementor-widget-bdt-breadcrumbs\" data-id=\"7c60550\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class='bdt-ep-breadcrumbs-wrapper'><ul class=\"bdt-ep-breadcrumb breadcrumb-align-left  \"><li><a href=\"https:\/\/getconnected.it\/en\/\">GetConnected<\/a><\/li>\n<li><span> Page<\/span><\/li>\n<\/ul><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba24b3 elementor-widget elementor-widget-heading\" data-id=\"7ba24b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: #FEBA2C\">Fast Service Management\n<\/span> is one click away, with GetConnected<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8f7e8f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"c8f7e8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ITSM Fast &amp; Run is the end-to-end solution that makes it possible to introduce and implement a Service management structure in very little time, as it has already been configured for various project sizes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0cd2c8d elementor-align-left elementor-mobile-align-left elementor-widget__width-initial elementor-widget elementor-widget-button\" data-id=\"0cd2c8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Want to learn more about ITSM?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-7b36c13\" data-id=\"7b36c13\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ffb5d9b elementor-widget elementor-widget-image\" data-id=\"ffb5d9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"826\" src=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-1024x846.png\" class=\"attachment-large size-large wp-image-18658\" alt=\"\" srcset=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-1024x846.png 1024w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-300x248.png 300w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-768x634.png 768w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-1536x1268.png 1536w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120-650x537.png 650w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image120.png 1866w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-100b92f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"100b92f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4045c3c4\" data-id=\"4045c3c4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21992d00 elementor-widget elementor-widget-heading\" data-id=\"21992d00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why - The Modern ITSM era<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-64fbb3cb elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"64fbb3cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7863fdf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7863fdf\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-bfd38a5\" data-id=\"bfd38a5\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eb0a626 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"eb0a626\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Through 2023, 80% of ITSM teams that have not adopted an <b><span style=\"color:#FEBA2C\">agile approach<\/span><\/b> will find their ITSM practices are ignored or bypassed as a result of more agile ways of working being adopted elsewhere in the organization. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8839952 animated-fast elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8839952\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><span style=\"color: grey\"> GARTNER - 2020<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-46f123a\" data-id=\"46f123a\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0bb5bb5 elementor-widget elementor-widget-text-editor\" data-id=\"0bb5bb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Today, ITSM has shed its ticketing aspect and is globally recognised as the means of getting organisations to function efficiently. The management of corporate services involves a multitude of elements: internal and external people, the quality of services, cost optimisation, and dialogue between the various corporate services.<\/p><p>Modern ITSM starts with business needs and defines efficient and scalable processes that aim to optimise costs and the user\u2019s use experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-150950e7 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"150950e7\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6cf8f49f\" data-id=\"6cf8f49f\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41587d9e elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"41587d9e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ESM: ITSM for every type of user<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0fb4498 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0fb4498\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-76507c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"76507c0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-aefab32\" data-id=\"aefab32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cc5951 elementor-widget elementor-widget-text-editor\" data-id=\"7cc5951\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The concept of Enterprise Service Management is born from the need <strong>to go beyond \u201ccorporate silos\u201d and transform the portals in a Business Desk for the centralised resolution of all requests<\/strong>. It is an integrated approach to the management of company Systems, that, by adopting support processes, mechanisms for the coordination of the various Organisational Units involved, and single points-of contact, makes it possible to improve the quality of the service and increase customer satisfaction (internal and\/or external users)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1f6baf1\" data-id=\"1f6baf1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c15e3b6 elementor-widget elementor-widget-image\" data-id=\"c15e3b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"817\" src=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-1024x837.png\" class=\"attachment-large size-large wp-image-18641\" alt=\"\" srcset=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-1024x837.png 1024w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-300x245.png 300w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-768x628.png 768w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-1536x1256.png 1536w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861-650x531.png 650w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/05\/image110-e1654260172861.png 1857w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-352a1e8a elementor-reverse-tablet elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"352a1e8a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d9097de\" data-id=\"d9097de\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-dca95d6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dca95d6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-6411508\" data-id=\"6411508\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-272360c elementor-widget elementor-widget-heading\" data-id=\"272360c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Focus on the customer and faster service<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-459a35e0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"459a35e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-82d3bcc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"82d3bcc\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-525805a\" data-id=\"525805a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4803fe5 elementor-widget elementor-widget-image\" data-id=\"4803fe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"906\" src=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-1024x928.png\" class=\"attachment-large size-large wp-image-18657\" alt=\"\" srcset=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-1024x928.png 1024w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-300x272.png 300w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-768x696.png 768w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-1536x1392.png 1536w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-2048x1857.png 2048w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/image113-650x589.png 650w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-1934606\" data-id=\"1934606\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30f4457 elementor-widget elementor-widget-text-editor\" data-id=\"30f4457\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Enterprise Service Management rethinks the service\u2019s management structure, placing the customer and their experience at its heart. To do so, it optimises the service on three value-adding axes:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-08d22b3 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"08d22b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-check\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tShip faster\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"bdt-ep-advanced-icon-box-readmore bdt-display-inline-block\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c95cd1 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"2c95cd1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-check\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tKeep services always-on\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"bdt-ep-advanced-icon-box-readmore bdt-display-inline-block\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab45e72 elementor-position-left bdt-icon-type-icon bdt-icon-effect-none elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"ab45e72\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon-heading bdt-flex bdt-flex-middle\">\n\n\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-check\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\n\n\t\t\t<div class=\"bdt-icon-box-title-wrapper\">\n\n\t\t\t\t\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t\t\t<span >\n\t\t\t\t\t\t\tDeliver support seamlessly \t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<a class=\"bdt-ep-advanced-icon-box-readmore bdt-display-inline-block\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b207835 elementor-widget elementor-widget-text-editor\" data-id=\"b207835\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOperationally, ESM makes it possible to <span style=\"color: #feba2c;\">reduce the time gap<\/span> between the detection of a problem (incident) and its <span style=\"color: #feba2c;\">resolution, prevent<\/span> the occurrence of problems before they arise, and identify and manage recurrent <span style=\"color: #feba2c;\">problems, thus leading to an increase in productivity<\/span> and giving visibility to services and trends with a view to <span style=\"color: #feba2c;\">analysis and measurement<\/span>, improve IT performance\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9e025 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0b9e025\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffbdbe1 elementor-widget elementor-widget-text-editor\" data-id=\"ffbdbe1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>&#8230;with the <strong>Fast &amp; Run Service Management<\/strong> solution of GetConnected, bringing all this to organisations is now even simpler and faster!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a94123b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5a94123b\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-548f59f0\" data-id=\"548f59f0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-22b1bfdc elementor-widget elementor-widget-heading\" data-id=\"22b1bfdc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Unleash your team\u2019s potential<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-38711c5a\" data-id=\"38711c5a\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-31c0876 elementor-align-right elementor-mobile-align-left elementor-tablet-align-right elementor-widget elementor-widget-button\" data-id=\"31c0876\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#contactform\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-down\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-section elementor-top-section elementor-element elementor-element-7085c0a9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7085c0a9\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-115a193\" data-id=\"115a193\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-104eaf11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"104eaf11\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-52c5b031\" data-id=\"52c5b031\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c13eda1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c13eda1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7de0328d elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7de0328d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Key Points<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-68379cea elementor-invisible elementor-widget elementor-widget-bdt-accordion\" data-id=\"68379cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"bdt-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"bdt-ep-accordion-container\">\r\n            <div id=\"bdt-ep-accordion-68379cea\" class=\"bdt-ep-accordion bdt-accordion\" data-bdt-accordion=\"{&quot;collapsible&quot;:true,&quot;multiple&quot;:false,&quot;transition&quot;:&quot;ease-in-out&quot;}\" data-settings=\"{&quot;id&quot;:&quot;bdt-ep-accordion-68379cea&quot;,&quot;activeHash&quot;:&quot;no&quot;,&quot;activeScrollspy&quot;:null,&quot;hashTopOffset&quot;:false,&quot;hashScrollspyTime&quot;:false}\">\r\n                                    <div class=\"bdt-ep-accordion-item\">\r\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-better-customer-experience\" data-accordion-index=\"0\" data-title=\"better-customer-experience\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Better Customer Experience                            <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\r\n                            <p>The introduction of a request catalogue, of a single point of contact, of a knowledge base, of a chat bot makes for a better customer experience in terms of simplification, tracking, response times<\/p>                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"bdt-ep-accordion-item\">\r\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-visibility-of-the-services-offered\" data-accordion-index=\"1\" data-title=\"visibility-of-the-services-offered\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Visibility of the services offered                            <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\r\n                            <p>The introduction of the service concept leads the company to examine the services it provides, improving, on the one hand, the awareness of the services dispensed (Catalogue), and, on the other, the understanding of services missing or to be eliminated<\/p>                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"bdt-ep-accordion-item\">\r\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-operational-efficiency\" data-accordion-index=\"2\" data-title=\"operational-efficiency\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Operational efficiency                            <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\r\n                            <p>The introduction of structured processes, workflow, and automations makes it possible to prevent re-workings, duplication of work, or information loss, significantly increasing the efficiency of service management activities<\/p>                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"bdt-ep-accordion-item\">\r\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-transparent-performance-management\" data-accordion-index=\"3\" data-title=\"transparent-performance-management\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Transparent performance management                            <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\r\n                            <p>Tracking all employee requests makes it possible to quantify requests and management times and to let the organisation evolve towards the definition of service levels<\/p>                        <\/div>\r\n                    <\/div>\r\n                                    <div class=\"bdt-ep-accordion-item\">\r\n                        <div class=\"bdt-ep-accordion-title bdt-accordion-title bdt-flex bdt-flex-middle bdt-flex-between\" id=\"bdt-ep-accordion-collaboration-among-corporate-departments\" data-accordion-index=\"4\" data-title=\"collaboration-among-corporate-departments\" role=\"heading\">\r\n\r\n                                                            <span class=\"bdt-ep-accordion-icon bdt-flex-align-right\" aria-hidden=\"true\">\r\n\r\n                                                                            <span class=\"bdt-ep-accordion-icon-closed\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-plus\"><\/i>                                        <\/span>\r\n                                    \r\n                                                                            <span class=\"bdt-ep-accordion-icon-opened\">\r\n                                            <i aria-hidden=\"true\" class=\"fa-fw ti ti-minus\"><\/i>                                        <\/span>\r\n                                    \r\n                                <\/span>\r\n                            \r\n                            <span class=\"bdt-ep-title-text bdt-flex bdt-flex-middle\">\r\n\r\n                                                                Collaboration among corporate departments                            <\/span>\r\n\r\n                        <\/div>\r\n                        <div class=\"bdt-ep-accordion-content bdt-accordion-content\">\r\n                            <p>The integration of the various departments\u2019 support groups breaks down the first silos! the evolution of ESM leads to the creation of integrated and fluid processes among the various departments<\/p>                        <\/div>\r\n                    <\/div>\r\n                            <\/div>\r\n        <\/div>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-534c988 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"534c988\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-12b1ab2\" data-id=\"12b1ab2\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0039f88 bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"0039f88\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-time\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t<span >\n\t\t\t\t\t Want to start tomorrow? <br>Discover the Fast &amp; Run solution. \t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85df1a6 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"85df1a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#smart-content\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ready to Go<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-290b4af\" data-id=\"290b4af\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5d6b258 bdt-icon-type-icon elementor-position-top bdt-icon-effect-none elementor-invisible elementor-widget elementor-widget-bdt-advanced-icon-box\" data-id=\"5d6b258\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"bdt-advanced-icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box\">\n\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"bdt-ep-advanced-icon-box-icon\">\n\t\t\t\t\t<span class=\"bdt-ep-advanced-icon-box-icon-wrap\">\n\n\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-email\"><\/i>\n\n\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\n\t\t\t<div class=\"bdt-ep-advanced-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t<h3 class=\"bdt-ep-advanced-icon-box-title\">\n\t\t\t\t<span >\n\t\t\t\t\tNeed support in customising \/ building your ITSM project?\t\t\t\t<\/span>\n\t\t\t<\/h3>\n\t\t\n\n\t\t\n\t\t\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b0b383 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"6b0b383\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/contact-us\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-angle-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contattaci<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c4371d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c4371d3\" data-element_type=\"section\" data-e-type=\"section\" id=\"fast&amp;runServiceManagement\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bfeb08e\" data-id=\"bfeb08e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a3f5746 elementor-widget elementor-widget-heading\" data-id=\"6a3f5746\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Fast implementation of an ITSM with Fast &amp; Run Service Management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aa9f48c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"aa9f48c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5294386 elementor-widget elementor-widget-text-editor\" data-id=\"5294386\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The GetConnected Fast &amp; Run solution lets you implement a pre-configured and complete IT Service Management service, in just a few steps!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1b3970a4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1b3970a4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3190012e\" data-id=\"3190012e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2c699b39 elementor-widget elementor-widget-bdt-honeycombs\" data-id=\"2c699b39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-honeycombs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        <div class=\"bdt-honeycombs-area\"  bdt-grid bdt-scrollspy=\"cls: bdt-animation-fade; target: .bdt-comb-inner-wrapper; delay: 300;\" >\r\n\r\n            <div data-settings=\"{&quot;id&quot;:&quot;2c699b39&quot;,&quot;width&quot;:240,&quot;width_tablet&quot;:250,&quot;width_mobile&quot;:250,&quot;viewport_lg&quot;:1023,&quot;viewport_md&quot;:767,&quot;margin&quot;:-5}\" class=\"bdt-honeycombs honeycomb-style-default    \">\r\n\r\n                \r\n                                        <a href=\"javascript:void(0);\" target=\"_self\" class=\"bdt-comb elementor-repeater-item-1d5329b\">\r\n                        <div class=\"bdt-front-content\">\r\n                            \r\n                                                            <h3 class=\"bdt-title\">\r\n                                    Everything included to start using it in production                                <\/h3>\r\n                                                    <\/div>\r\n                        <div class=\"bdt-back-content\">\r\n                                                            <div class=\"bdt-content\">\r\n                                    <p>It includes everything you need to launch the ITSM project in production<\/p>                                <\/div>\r\n                                                    <\/div>\r\n                    <\/a>\r\n\r\n                \r\n                                        <a href=\"javascript:void(0);\" target=\"_self\" class=\"bdt-comb elementor-repeater-item-791dcfd\">\r\n                        <div class=\"bdt-front-content\">\r\n                            \r\n                                                            <h3 class=\"bdt-title\">\r\n                                    <span style=\"color:#f6f7f8\">Fast implementation<\/span>                                <\/h3>\r\n                                                    <\/div>\r\n                        <div class=\"bdt-back-content\">\r\n                                                            <div class=\"bdt-content\">\r\n                                    <p>The solution is implemented and operational in 2-3 weeks<\/p>                                <\/div>\r\n                                                    <\/div>\r\n                    <\/a>\r\n\r\n                \r\n                                        <a href=\"javascript:void(0);\" target=\"_self\" class=\"bdt-comb elementor-repeater-item-7979303\">\r\n                        <div class=\"bdt-front-content\">\r\n                            \r\n                                                            <h3 class=\"bdt-title\">\r\n                                    Free licence to try                                <\/h3>\r\n                                                    <\/div>\r\n                        <div class=\"bdt-back-content\">\r\n                                                            <div class=\"bdt-content\">\r\n                                    <p>The project includes a month of free licences<\/p>                                <\/div>\r\n                                                    <\/div>\r\n                    <\/a>\r\n\r\n                \r\n                                        <a href=\"javascript:void(0);\" target=\"_self\" class=\"bdt-comb elementor-repeater-item-d7a1f5a\">\r\n                        <div class=\"bdt-front-content\">\r\n                            \r\n                                                            <h3 class=\"bdt-title\">\r\n                                    <span style=\"color:#f6f7f8\">Fixed costs<\/span>                                <\/h3>\r\n                                                    <\/div>\r\n                        <div class=\"bdt-back-content\">\r\n                                                            <div class=\"bdt-content\">\r\n                                    <p>Implementing a project with pre-configured components gives you high levels of expenditure control<\/p>                                <\/div>\r\n                                                    <\/div>\r\n                    <\/a>\r\n\r\n                \r\n            <\/div>\r\n\r\n\r\n        <\/div>\r\n\r\n\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-63d447ae\" data-id=\"63d447ae\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13554da6 elementor-widget elementor-widget-heading\" data-id=\"13554da6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Why choose it?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7029852c elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7029852c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>End-to-end solution<\/strong>: it includes everything you need to launch the ITSM project in production<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fast Implementation<\/strong>: the solution is implemented and operational in 2-3 weeks<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Fixed Costs<\/strong>: implementing a project with pre-configured components gives you high levels of expenditure control<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check-circle\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><strong>Free Licence to try<\/strong>: the project includes a month of free licences<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f39914d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f39914d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-114b1106\" data-id=\"114b1106\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5188d6f6 elementor-widget elementor-widget-heading\" data-id=\"5188d6f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Go live quickly<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1ac15ee0 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1ac15ee0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-980e469 elementor-widget elementor-widget-text-editor\" data-id=\"980e469\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our end-to-end solution lets you go from installation to go live in as few as 2\/3 weeks for Smart solutions<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-aeb1073\" data-id=\"aeb1073\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0e32abe elementor-widget elementor-widget-image\" data-id=\"0e32abe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"532\" src=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image-1024x545.png\" class=\"attachment-large size-large wp-image-18656\" alt=\"\" srcset=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image-1024x545.png 1024w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image-300x160.png 300w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image-768x409.png 768w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image-650x346.png 650w, https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/go-live-quickly-image.png 1029w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4ecfe62 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4ecfe62\" data-element_type=\"section\" data-e-type=\"section\" id=\"smart-content\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7a7f0dd\" data-id=\"7a7f0dd\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68d2f0b elementor-widget elementor-widget-heading\" data-id=\"68d2f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Smart content in \u201cPlugin &amp; Play\u201d mode<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aeba4b7 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"aeba4b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4fe582 elementor-widget elementor-widget-text-editor\" data-id=\"d4fe582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>It consists of everything needed to implement the solution, in turnkey mode, depending on the characteristics of the \u201cpackage\u201d chosen.<\/p><p>Set up, customer portal, workflow, widgets are already pre-configured so they can be customised and introduced, and can be activated in no time at all.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf400f5 elementor-hidden-desktop elementor-hidden-tablet bdt-ep-style-list elementor-widget elementor-widget-bdt-circle-info\" data-id=\"bf400f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-circle-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t \n\n        <div class=\"bdt-ep-circle-info \" data-settings=\"{&quot;id&quot;:&quot;bdt-ep-circle-info-bf400f5&quot;,&quot;circleMoving&quot;:false,&quot;movingTime&quot;:0,&quot;mouseEvent&quot;:&quot;mouseover&quot;}\">\n            <div class=\"bdt-ep-circle-info-wrap\" id=\"bdt-ep-circle-info-bf400f5\">\n\n                <div class=\"bdt-ep-circle-info-inner\">\n                                            <div class=\"bdt-ep-circle-info-sub-circle active\" data-circle-index=\"1\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-settings\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"2\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-view-list-alt\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"3\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-desktop\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"4\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-clipboard\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"5\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-time\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"6\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-layout-grid2\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"7\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-layout-grid2-thumb\"><\/i>                                                        \n                            \n                        <\/div>\n                                            <div class=\"bdt-ep-circle-info-sub-circle\" data-circle-index=\"8\">\n                               \n                                                                <i aria-hidden=\"true\" class=\"ti ti-bar-chart\"><\/i>                                                        \n                            \n                        <\/div>\n                                    <\/div>\n\n                <div class=\"bdt-ep-circle-info-content\">\n                    \n                        <div class=\"bdt-ep-circle-info-item icci1 elementor-repeater-item-31a726a active\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-settings\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title\">\n                                            1. <br>Instance setup                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>User documentation on Confluence space<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci2 elementor-repeater-item-d68634a\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-view-list-alt\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            2.<br>Customer Portal                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>Portal Group, Request Type &amp; Custom Field<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci3 elementor-repeater-item-ab79609\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-desktop\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            3.<br>Knowledge Base                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>Customised home page with logo and 3 Templates<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci4 elementor-repeater-item-d8674f4\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-clipboard\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            4.<br>Issue Type and related Workflow Queues                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                                                    <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci5 elementor-repeater-item-ad9c81b\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-time\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            5.<br>SLA First Time to Responce                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>Configured based on PRIORITY<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci6 elementor-repeater-item-51879e4\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-layout-grid2\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            6.<br>KANBAN Board                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>Configured with 6 swim lanes<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci7 elementor-repeater-item-fda65d3\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-layout-grid2-thumb\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            7.<br>Dashboard                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>Configured with 8 gadgets<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                        <div class=\"bdt-ep-circle-info-item icci8 elementor-repeater-item-5a7f928\">\n    \n                                                            <div class=\"bdt-ep-circle-info-icon d-md-none\">\n                                                                        <i aria-hidden=\"true\" class=\"ti ti-bar-chart\"><\/i>                                                                    <\/div>\n                            \n                            \n                            <div class=\"bdt-ep-circle-info-content-inner\">\n                                <div>\n                                    <a href=\"javascript:void(0);\" >\n                                        <span class=\"bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title bdt-ep-circle-info-title\">\n                                            8.<br>Report                                        <\/span>\n                                    <\/a>\n                                <\/div>\n\n                                <div class=\"bdt-ep-circle-info-desc\">\n                                    <p>In addition to standard reports<\/p>                                <\/div>\n                            <\/div>\n\n                        <\/div>\n\n                    \n                <\/div>\n\n            <\/div>\n        <\/div>\n\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9b78b7e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9b78b7e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2d66c32\" data-id=\"2d66c32\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9f8e9a5 elementor-widget elementor-widget-heading\" data-id=\"9f8e9a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Customisable features &amp; boards<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3bd3ff1 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3bd3ff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96c2da6 elementor-widget elementor-widget-text-editor\" data-id=\"96c2da6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The GetConnected Fast &amp; Run solution lets you implement a pre-configured and complete IT Service Management service, in just a few steps!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6f635b elementor-arrows-position-outside elementor-pagination-position-outside elementor-widget elementor-widget-image-carousel\" data-id=\"b6f635b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;4&quot;,&quot;lazyload&quot;:&quot;yes&quot;,&quot;navigation&quot;:&quot;both&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;autoplay_speed&quot;:5000,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Image Carousel\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b6f635b\" data-elementor-lightbox-title=\"Schermata 2022-06-03 alle 16.40.36\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTg2NTUsInVybCI6Imh0dHBzOlwvXC9nZXRjb25uZWN0ZWQuaXRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjJcLzA2XC9TY2hlcm1hdGEtMjAyMi0wNi0wMy1hbGxlLTE2LjQwLjM2LnBuZyIsInNsaWRlc2hvdyI6ImI2ZjYzNWIifQ%3D%3D\" href=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/Schermata-2022-06-03-alle-16.40.36.png\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/getconnected.it\/wp-content\/uploads\/elementor\/thumbs\/Schermata-2022-06-03-alle-16.40.36-q36hzsp5dvvjfws9479uzivlnronx1yebjn8025xs4.png\" alt=\"Schermata 2022-06-03 alle 16.40.36\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b6f635b\" data-elementor-lightbox-title=\"Schermata 2022-06-03 alle 16.40.59\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTg2NTQsInVybCI6Imh0dHBzOlwvXC9nZXRjb25uZWN0ZWQuaXRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjJcLzA2XC9TY2hlcm1hdGEtMjAyMi0wNi0wMy1hbGxlLTE2LjQwLjU5LnBuZyIsInNsaWRlc2hvdyI6ImI2ZjYzNWIifQ%3D%3D\" href=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/Schermata-2022-06-03-alle-16.40.59.png\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/getconnected.it\/wp-content\/uploads\/elementor\/thumbs\/Schermata-2022-06-03-alle-16.40.59-q36hzyc6iw39dkk279pmehgd82wv78kscbk4vpxkqs.png\" alt=\"Schermata 2022-06-03 alle 16.40.59\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b6f635b\" data-elementor-lightbox-title=\"Schermata 2022-06-03 alle 16.40.19\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTg2NTMsInVybCI6Imh0dHBzOlwvXC9nZXRjb25uZWN0ZWQuaXRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjJcLzA2XC9TY2hlcm1hdGEtMjAyMi0wNi0wMy1hbGxlLTE2LjQwLjE5LnBuZyIsInNsaWRlc2hvdyI6ImI2ZjYzNWIifQ%3D%3D\" href=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/Schermata-2022-06-03-alle-16.40.19.png\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/getconnected.it\/wp-content\/uploads\/elementor\/thumbs\/Schermata-2022-06-03-alle-16.40.19-q36i0f99xwqf6jvhgh0wnd6nx0lh1sfyenavip8hms.png\" alt=\"Schermata 2022-06-03 alle 16.40.19\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/a><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 4\"><a data-elementor-open-lightbox=\"yes\" data-elementor-lightbox-slideshow=\"b6f635b\" data-elementor-lightbox-title=\"Schermata 2022-06-03 alle 16.39.57\" data-e-action-hash=\"#elementor-action%3Aaction%3Dlightbox%26settings%3DeyJpZCI6MTg2NTIsInVybCI6Imh0dHBzOlwvXC9nZXRjb25uZWN0ZWQuaXRcL3dwLWNvbnRlbnRcL3VwbG9hZHNcLzIwMjJcLzA2XC9TY2hlcm1hdGEtMjAyMi0wNi0wMy1hbGxlLTE2LjM5LjU3LnBuZyIsInNsaWRlc2hvdyI6ImI2ZjYzNWIifQ%3D%3D\" href=\"https:\/\/getconnected.it\/wp-content\/uploads\/2022\/06\/Schermata-2022-06-03-alle-16.39.57.png\"><figure class=\"swiper-slide-inner\"><img class=\"swiper-slide-image swiper-lazy\" data-src=\"https:\/\/getconnected.it\/wp-content\/uploads\/elementor\/thumbs\/Schermata-2022-06-03-alle-16.39.57-q36i0y21qlg5mr46ep5g18fvsq0tbqil58cl48gm6c.png\" alt=\"Schermata 2022-06-03 alle 16.39.57\" \/><div class=\"swiper-lazy-preloader\"><\/div><\/figure><\/a><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\">\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f93a3b3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f93a3b3\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50434e1\" data-id=\"50434e1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f26aaeb elementor-widget elementor-widget-text-editor\" data-id=\"f26aaeb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>OUR METHODOLOGY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-547b13e elementor-widget elementor-widget-heading\" data-id=\"547b13e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Want to structure a tailor-made and highly customised project?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faba30b elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"faba30b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-378397a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"378397a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-1e3e984\" data-id=\"1e3e984\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0763405 elementor-widget elementor-widget-text-editor\" data-id=\"0763405\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWant to structure a tailor-made and highly customised project? Choose the <span style=\"color: #feba2c;\">Inception<\/span> solution for a snapshot of work dynamics and the needs of all stakeholders involved.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-inner-column elementor-element elementor-element-6f1560e\" data-id=\"6f1560e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ad2b3c elementor-widget elementor-widget-text-editor\" data-id=\"8ad2b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you do not want to proceed directly to the implementation of the Fast&amp;Run Service Management Solution, we can launch the standard path that envisages the design of the solution with all necessary integrations, defining the detailed implementation roadmap.<\/p><p>Inception is a collaborative design solution, a fast route &#8211; based on a proven method &#8211; to designing a solution in just one month, thanks to the proven method of our experts who will guide all subjects involved in the project during 4 days of analysis, whose output will be a shared activity plan. At a fixed cost.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8f5deb elementor-widget__width-inherit elementor-widget elementor-widget-bdt-timeline\" data-id=\"b8f5deb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"bdt-timeline.bdt-olivier\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline bdt-timeline-skin-olivier\" data-visible_items=\"3\">\n\t\t\t<div class=\"bdt-timeline-wrapper\">\n\t\t\t\t<div class=\"bdt-timeline-items\">\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"bdt-timeline-item\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-content\">\n\t\t\t\t\t\t\t\t        <div class=\"bdt-timeline-item-main\" >\n            <span class=\"bdt-timeline-arrow\"><\/span>\n\n            \n            <div class=\"bdt-timeline-desc bdt-padding\">\n                        <h3 class=\"bdt-timeline-title\">\n                            <span>Inception<\/span>\n                    <\/h3>\n                                                <div class=\"bdt-timeline-excerpt\">\n                <p>Vision &amp; Plan<\/p>            <\/div>\n                                    <\/div>\n        <\/div>\n    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"bdt-timeline-item\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-content\">\n\t\t\t\t\t\t\t\t        <div class=\"bdt-timeline-item-main\" >\n            <span class=\"bdt-timeline-arrow\"><\/span>\n\n            \n            <div class=\"bdt-timeline-desc bdt-padding\">\n                        <h3 class=\"bdt-timeline-title\">\n                            <span>Construction<\/span>\n                    <\/h3>\n                                                <div class=\"bdt-timeline-excerpt\">\n                <p>Incremental development of the solution<\/p>            <\/div>\n                                    <\/div>\n        <\/div>\n    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"bdt-timeline-item\">\n\t\t\t\t\t\t\t<div class=\"bdt-timeline-content\">\n\t\t\t\t\t\t\t\t        <div class=\"bdt-timeline-item-main\" >\n            <span class=\"bdt-timeline-arrow\"><\/span>\n\n            \n            <div class=\"bdt-timeline-desc bdt-padding\">\n                        <h3 class=\"bdt-timeline-title\">\n                            <span>Transition &amp; Coaching<\/span>\n                    <\/h3>\n                                                <div class=\"bdt-timeline-excerpt\">\n                <p>Release<\/p>            <\/div>\n                                    <\/div>\n        <\/div>\n    \t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n \t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5810eee2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5810eee2\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-21367ff9\" data-id=\"21367ff9\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-777723b9 elementor-widget elementor-widget-heading\" data-id=\"777723b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Download the case studies and the free white papers!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3cce0a29 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"3cce0a29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-39b232f4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"39b232f4\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-29aa2da\" data-id=\"29aa2da\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1e758946 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1e758946\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ti ti-download\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a35d44b elementor-widget elementor-widget-text-editor\" data-id=\"a35d44b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>CASE STUDY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c19260a elementor-widget elementor-widget-text-editor\" data-id=\"2c19260a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>From ITSM to Business Collaboration: the illimity Bank case<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-60d59cf5 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"60d59cf5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/atlassian-case-studies\/atlassian-case-illimity\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">READ THE CASE STUDY<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-354f1eac\" data-id=\"354f1eac\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6d96f727 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"6d96f727\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"ti ti-align-center\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-517bc85b elementor-widget elementor-widget-text-editor\" data-id=\"517bc85b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>REPORT FORRESTER<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15372ae3 disc-ass-gov elementor-widget elementor-widget-text-editor\" data-id=\"15372ae3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Report Forrester: Total Economic Impact of Atlassian for ITSM<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-10ac9757 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"10ac9757\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/en\/forrester-research-atlassian\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">DOWNLOAD TEI REPORT<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-d11d1cc elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"d11d1cc\" data-element_type=\"section\" data-e-type=\"section\" id=\"contactform\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-629464b\" data-id=\"629464b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-aeef355 elementor-widget elementor-widget-shortcode\" data-id=\"aeef355\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"uicore-tb\" data-elementor-id=\"18841\" class=\"elementor elementor-18841 elementor-14213\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e19d3de elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e19d3de\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-fe45762\" data-id=\"fe45762\" data-element_type=\"column\" data-e-type=\"column\" id=\"colonna-1-new-form\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-88ea7dd elementor-mobile-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"88ea7dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-email\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Would you like to learn more or receive an estimate?<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-796e071 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-spacer\" data-id=\"796e071\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-c94ae2d\" data-id=\"c94ae2d\" data-element_type=\"column\" data-e-type=\"column\" id=\"colonna-2-new-form\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d4b2508 elementor-align-right elementor-mobile-align-justify elementor-tablet-align-left elementor-widget elementor-widget-button\" data-id=\"d4b2508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/getconnected.it\/en\/contacts\/#form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"ti ti-arrow-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Ask our experts<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-fa83e91 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"fa83e91\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bf27b0e\" data-id=\"bf27b0e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba54a71 elementor-widget elementor-widget-shortcode\" data-id=\"ba54a71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>GetConnected Pagina Fast Service Management is one click away, with GetConnected ITSM Fast &amp; Run is the end-to-end solution that makes it [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":34730,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-19045","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - 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